| Address: Kataruka House, (near Iqra masjid) Main Road, Ranchi - 834001, Ranchi, Jharkhand |
Sir,
I aftab alam, an existing customer of idbi bank (Ibkl0000063) hereby want to state that :
On 01/09/2019 my a/c balance was rs.2500/-.
On 03/09/2019 idbi bank debited rs. 435/- as outstanding bank charges, and my a/c balance remains rs. 2065/- after that deduction. (Fair enough)
On 03/09/2019 bajaj finance has presented ecs (Debit note)
Against my loan amount rs. 1970/- in my idbi bank account.
Though my a/c balance was rs. 2065/- that ecs/cheque of rs. 1970/- was bounced unconditionally & also bounce charges debited rs. 1180/- (590/- + 590/-) by my bank, which is not fair.
I have mailed about this matter to idbi bank, but no reply from their end till now. I have also mailed to bajaj finance & bajaj finance replied that these deduction are levied by idbi bank.
I also tried calling to idbi bank, but they didn't gave me satisfying reply.
This is a humble request from my side, that please resolve this issue as soon as possible.
Date of incident : 03/09/2019
Client no.[protected]/7
Desirable resolution : request refund of rs. 1180/- & idbi bank does not repeat this in future with any customer.
Aftab alam
Idbi bank:[protected]
IDBI Bank customer support has been notified about the posted complaint.
money Rs 497
Refund Reference #[protected]