IDBI Bank Complaints & Reviews

----- Original Message -----
From: rajneesh madhok
To: [protected]@idbi.co.in ; [protected]@idbi.co.in
Cc: [protected]@idbibank.com
Sent: Thursday, April 29, 2010 11:37 PM
Subject: Misbehaviour, harassment, highhandedness of IDBI Bank, Phagwara Branch


To

Mrs. Kiran S. Balwani
Head - Customer Care Center
IDBI Bank Ltd
Central Road, MIDC Plot No. 82/83,
Road No. 7, Street No. 15,
MIDC, Andheri (E), Mumbai - 400 093.
Tel No.[protected], 66700457.
Email id: [protected]@idbi.co.in



Subject: Complaint Against IDBI, Phagwara Branch.



Misbehaviour, harassment, highhandedness of IDBI Bank, Phagwara Branch

Address Ohri Tower, 14-A
Model Town, G T Road
Phagwara
Phagwara -
Punjab
Phone[protected] / 509542 / 509988/261406/267406 Fax[protected] [protected]@idbibank.com



Respected Madam,

I, Rajneesh Madhok, Registered Member Core- Consumer Online Resource & Empowerment Centre & State General Secretary, National RTI Forum resident of B-xxx/63, Nehru Nagar, St. No. 2, Railway Road, Phagwara hereby request you to please look in to the complaint received from an Account holder of your Phagwara Branch, Mr. Kamal Kishore Saving Bank Account No. 6569. The contents of his complaint are as under:

1. That Mr. Kamal Kishore is maintaining the Savings Account with IDBI branch of Phagwara from the last 6-7 years. As his name signifies he is actually “Lotus” and has not having any problem from the branch from so many years and has great regard to the Management for maintaining discipline in the branch so far.

2. On April 27, 2010 sent his employee to Phagwara IDBI branch to deposit Rs 40,000/- in cash and to get 8 (Eight) Demand Drafts issued for Rs 4,700/- each.

3. Mr. Kamal Kishore’s employee reached at Phagwara branch exactly at 2:30 P.M. but the cashier of the branch did not accepted the deposit amount of Rs 40,000/- up till 4-00 P.M.

4. The cashier of the branch keep on harassing the customer on one pretext or other. The cashier was saying that there are few soiled currency notes in the amount handed over to deposit. My employee said that if there are some soiled currency notes then you please hand over that notes to me, I shall get those notes changed. The cashier not accepted his request and told that it is not our business to sort out the soiled currency notes. Go and sort out those currency notes.

5. On the refusal of the cashier to accept the cash, I made a telephone call to the Branch Manger and requested him that the notes those are unaccepted by the cashier kindly get those sort out and arrange to exchange those currency notes from me. I shall be honoured if you kindly get the arrangement to exchange the soiled notes from me.

6. On Mr. Kamal Kishore’s repeated requests the Branch Manager rejected his appeal and misbehaved with him and rejected my pleas even.

7. After 1:30 hors i.e. at 4-00 P.M. On Branch Manger’s refusal to accept cash Mr. Kamal Kishore went personally to request the Branch Manager to kindly accept the cash but the Mananger inspite of cooperating with the customer misbehaved with Mr. Kamal Kishore.

8. Mr. Kamal Kishore is the old customer of the IDBI Bank and helped the bank in getting new accounts opened in IDBI bank in four numbers having huge balance and Mr. Kamal Kishore is also maintaining De-mat Account with IDBI Bank also.

9. As Mr. Kamal Kishore has to apply for Family Visa in Australian Embassy, due to the Highhandedness and harassment of IDBI Bank’s Phagwara branch he could not file the application before the Australian Embassy for issuance of Visa on 28th April 2010.

10. Due to misbehaviour and mental agony of the Branch Manager Mr. Kamal Kishore has to suffer mentally, physically and has to suffer financial loss.

Prayer:

It is prayed to please look in to the matter and do the needful to get justice to Mr. Kamal Kishore.



Regards,

Thanking you,

Yours truly,



Rajneesh Madhok,

Registered Member Core & State General Secretary, National RTI Forum,

B-xxx/63, Nehru Nagar,

St. No. 2, Railway Road,

Phagwara-144401 (Pb)

Ph:[protected]O). 268210 (R),[protected]

Tele-fax:[protected]; E-mail: [protected]@yahoo.com; [protected]@bsnl.in

I had availed staff loans for housing, vehicle from my employer - Bank of India where my wife Mrs. Smita Milind Mujumdar, also a Bank of India employee, was guarantor. I have closed all my loan accounts in June/July 2009. But the name of my wife is appearing in the list of defaulters of CIBIL, and hence IDBI Home Finance are not accepting my wife as co-borrower/guarantor to my daughter who wants to avail home loan from them.

Maturity amount of IDBI FLEXIBINDS22 OPTION D bearding Regd Folio No 221FBD[protected]BONDS)and Regd Folio No 221FBD2302986 not received on Maturity date i.e.25th August,2008.Plz enquire and intimate.

Please note that I am holding 06 nos. of IDBI Flexibond23, which is getting matured on 20/04/2010. The Certificate No.[protected] and Distinctive No. [protected] to [protected]. The said bond is getting matured on 20/04/2010, but I have not received the Matured cheque till date. I checked the local office OF IDBI as per them it has been sent on[protected] thru Speed Post. But the matter of fact is that I have not received the cheque till date.
Please look into the same and advise.
Thanking You

NARENDRA KUMAR GUPTA
[protected]

Dear Sir, 16 April 2010



Sub: IDBI Infrastructure (Tax Saving) Bond (2005B) Option B

Ref: Regd Folio: 23IFBB2346788, Distinctive Nos: [protected] - [protected] (6)

I purchase these 6 bond in April 2005. These bonds will be redeemed on 20 April 2010. Redemptions warrants will be issued one month prior to the date of maturity as per the notes given on the backside of the bond paper. I have so far not received the maturity value. Kindly see that i get it early.

Yours faithfully
C. Visweswara Rao

sir, i have purchased 6 IDBI bonds each of Rs.5000 in year 2005. I have received the bond certificate no[protected] with folio no-23IFBB2324036.
I have also received the cheque no-012352 dated-27/05/2005 amounting Rs.58 of interest,with wrong SB account no,i.e, [protected]. But my correct SB account no is [protected].
So, I have returned above mentioned cheque with the written request to Data Matics Financial Software & Services Ltd.
But till today i have neither received the above cheque of Rs.58 nor the information about the correction of my SB account no.
So, I kindly request you to return or reissue cheque of Rs.58 with correct account no and mention my SB account no in your record before issueing the maturity cheque of above 6 bonds on dated-20/04/2010.
Thanks.

I have taken home loan from IDBI home finance Ltd. Branch - Dadar
Case No: MUMDAD0003311. - Vishal Shah
Current rate of interest is 10.25%.
Between January 2010 to Feb 2010. The bank has reduced the ROI to few clients.
I came to know from the branch person.
When I approach the branch to provide the same facility to me and also inform why the other
clients are not been informed the same. I got the reply stating it is upto branch discretion.
I asked did any circular communicated to the branch about the same, reply got it should not be aware to clients. The branch has reduced the ROI to selective client which might be of thier interest.

i had approach the following concern person through phone and email but till date no official reply on phone say it is not necessary to reply since i am not the one client.
1) Branch Manager - Kiran Patel.
2) Regional Manager - M.Mathai
3) Corporate Office (pune) - Chandrashekar Hiremat.

Responsible authority is concerned to reply any communciation so far.

It seems that intention are to attract customer with competitive rate of interest and later will not reduce to the marked rate. (In this case they will say IDBI Homefinance discount rate is less to existing customer)

To new customer they are giving 4% discount rate but in later years they will give half or less the current ROI.

Be aware about the terms and conditions during approach or taking loan.

regards,

vishal

I am krishna and now i am working in a METRO POLITIAN TRANSPORT CORPORATION LTD CHENNAI as ASSITANT ENGINEER for the past 13years .I had applied housing mortgage loan in your bank on 08.03.10 and i have enclosed all the xerox copies of the particulars as told by your people .Then all the formal enquires are completed .I make a phone call to MR.KANNAN he is the processor of this loan. then he told some cibil default shows in your records,after that i had ask what should be done for further process he told me to send mail to cibil.com then they gave the pending bank name after that you have to get no due & no objection certificate from that bank then only i' ll make the further process. As Mr. Kannan told to me on 19/03/2010. i had submit the no due & no objection certificate of the particular bank on 27/3/2010. Then he promise to me your loan will be sanction with in the april 1st week but still there is no reply or any phone call to me , pls give feed back as soon as possible.

I had purchased the IDBI Infrastrucutre ( Tax Saving ) bond 2005 B VIDE Certificate no[protected], no of bond -3 no, Regd Folio no 23IFBB2302225, MATURITY DATE - 20/04/10,

Please arrange to send my due payment at the folloWING ADDRESS -

P.K.Agarwal
10, Bagavathy Pandiyan street,
Infront Alpha Matriculation School,
Sembakkam, Tambaram,
Chennai - 600073

Dear Sir
Am Sourabh From Cochin, By mistake I have taken a mobile connection with Vodafone (Company Connection) around 5 months back with an average remittance of 1500 Rs per month. I have Activated 99 Rs plan(15000 local Msgs free ) which was requested on 9th march 2010 as per the Promotional call from your Customer care . so on the basis of that I activated for the same
I as a customer never believed that that was a trap from your side end of the day I got charged for all the sms which I have sent around 650 Rs . So I contacted your customer service for the same and the person took my call said “Sorry sir it I was a system error” and he committed that I will get the revisal. On the basis of that I paid only the rest of amount ie 1200. On 9th April 2010 Evening Am surprisingly came to know that my “ SIM CARD REGISTRATION HAS FAILED” Which out intimating me at least . Am asking a simple question How can you justify your Punch line “ WE are happy to help you”? Its better to Rename it Happy to _uck You? Yes I mean it .
After all this troubles I contacted your Palarivattom Vodafone office for getting your Belated service, even I contacted the store manager also and she said the “When you are getting a communication from the Customer service(111) doesn’t mean that you have to pay only Rs 1200.” And she said 99 Rs Plan doesn’t mean all my 15000 local msgs wont be free and per day limit for my free Sms Bracket is 35 msgs only so i irritated again because they never mentioned the same before about this bracket .
Am asking a simple Question It this your Selling Technique? Take it from my heart this is nothing but cheating the customer.
Dear sir Am asking a simple Question. Which information We have to buy?

Am expecting a positive Reply from your side
Regards
Sourabh Surendranath
[protected]

On 18-03-10, during my visit to Mumbai, I went to an ATM of IDBI bank Ltd., near Vasai road railway station at around 22:05 hrs. I tried to withdraw a sum of Rs. 1000/- from the ATM, using my ATM card (of Punjab National Bank, with card no.[protected], A/C no. - [protected]). However that transaction was declined by the ATM. However, the said amount had been deducted from my account.

On returning to delhi, I filed a complaint in my bank regarding this. However on their enquiry the IDBI bank has rejected the complaint and have told that the transaction was successful.
Thus I had incurred a Loss of Rs. 1000/ due to negligience of IDBI bank and the malfunctioning of their ATM.

Subject :- Non receipt of maturity amount.

I have not received the maturity amount of IDBI flexibond 21 till date.

The bond details are as under:
Regd folio No. 21IFB385482
Certificate No. 385482
Distinctive No. : [protected] - [protected]
No bonds. 6

Kindly look into this matter on urgent basis and deposit the maturity amount to the following bank address:

Bank Name : ICICI BANK
Account number :[protected]

Expecting your reply mail thro' [protected]@gmail.com

Thanks and Regards
Velkannan
Email address: [protected]@gmail.com

IDBI capital Market services limited is a wholly owned subsidiary of IDBI Bank and has been non compliant in the matter of implemmnetation of PF act, It had selecetively exclused about 170 employees for teh period from September 2007 to December 2009. All other employees wre covered and these persons did not fall in teh exempted/ excluded category as per the Act.It isn anct of Volunr=tary non compliance that too by an enterprise falling under the aigis of Central Government. The Managing Director Nagendra Bhatnagar is personally resposible for the same. The HR person who tried to correct the postion was dorced to resign from the services of the services of the company.

There was an objection in teh audit also,but some how they have managed the same

Strict action needs to be taken against Nagendra Bhatnagar

Dear IDBI Customer

Please careful with your money with IDBI. IDBI having lot of Fraud account.

If you not watch your balance they Transfer fund to Fraud account and sharing the monvey with Bank staff.

If you find and ask this transfer they not respond properly. The simly told to make complinent with Police. When police ask fraud account details with out any doucment that account open and you can not find that address also.

Pl. withdraw all your deposit from IDBI bank and deposit in any nationalised bank

Regards
M.P.Samy

I am asking for a car loan for a maruti suzuki A-star model that means in other words i can say my loan amount is around 3.5 lacs.

I have all relevant docs like identity proof (passport,electricity bill,driving licence,my corporate card, office badges,6 months banl statement, form - 16, last 3 months payslip).

Now the agent came to me, asking for post dated cheque and srprisingly asking for a Blank cheque..

Can you imagine a blank cheque..how Govt pass the bill for them to do this kind of things...

I also told them that maximum for security you can ask for a cheque with a max amount of my loan amount but not more than that...but how it can be a Blank cheque?

I also find that there are a lots of complaint about this thing against this bank.

So as an Indian..could we expect that we can get an answer from you?
I really want to know what is the purpose of this rule which not logical, un-safe, risky.

Dear IDBI Customer

Please be carefull with IDBI or withdraw you deposit and put in Nationalised Bank. Because IDBI each they open lot of Fraud name with help of Bank staff they doing Fundstransfer to that fraud account and with withdrawing money sharing their people.

When you see your balance after few week or month your balance transfer to another IDBI unknon account. If you IDBI thay not give any proper answer.

Pl. close all your transation with IDBI immedialty.

Dear sir,
with due respect i am a student @ LOVELY PROFFESSIONAL UNIVERSITY,Punjab. on 9/01/10 whole i was trying to withdraw money of Rs3400 from IDBI bank atm at model town, jalandhar neither the money nor the transtion receipt came out of it,where as transtion of Rs3400 shown in ithe machine.then i continued wiyh UBI bank ATM it showed "ypu have invalid cash".
Then i launched complaint with my SBI bank at KHARAGPUR.the refreal from IDBI came that they have successfully transtioned the money,while it was not so.
I have approached the bank both the IDBI and SBI ,neither of them are ready to give me back my money,kindly help me out in this matter.
yours faithfully,
pravakar

Cash Credit Account Pre closure charges

Dear Sir,

we are opened Cash credit account in IDBI Bank with CC limit 30 Crores.
we want to change CC Account to SBI Account. in this we are already receiving SBI CC Account.

in this matter IDBI Bank asking interest and some charges. we should agree to pay that charges.

and they are asking pre-closure charge on working capital @ 3%. for Rs. 45 Lakhs. Iis it correct to pay this amount.

other banks are saying, they are asking wrongly. actually this charges is 1% or 1.5%.


Please give correct Solution.

Dear IDBI customer,

Pl. carfull with IDBI. IDBI opened lot of Fraud account in dummy name without any address or ID proof. They watching your balance if you not operate a month, they do net transfer from your IDBI account to any other state IDBI account. When you found and ask IDBI they not respond properly and told to file a FIR.

When you serach the person, the person not avilable the
IDBI said address. They not at all take any responsible. When the funds transfer from IDBI to IDBI means IDBI take primary responsible. But they not take.

Pl. Very carefull IDBI.

Regards
M.Palanisamy

I am having my salary account with IDBI Bank, Dr.Balasundaran Road Branch, Coimbatore for the past 3 years. My Account No. [protected].

In my Salary account I had Net Banking facility for my personal use.

When I checked my balance 11.05.09, I was shocked and surprised to find that Rs.1,00,000/- ( Rupees One Lakhs only) by way of 4 transaction of Rs.25,000/- each on 09.05.09 - Saturday & 10.05.09 Sunday Fraudulent Transfer to another Two IDBI Account.

The transaction was made to a new number which was not made or authorized by me. This illegal transfer has put me to much hardship and my hard earned salary money has been lost. I had also issued post dated cheques to third parties for Housing loan and others.

The same day 11.05.09 immediately I discussed with IDBI and submitted Letter to Coimbatore branch for Fraudulent Transfer of Fund. Branch Head advised to file case and told to submit the FIR copy, the same already submitted to Branch.

From that date onwards continuously following with IDBI branch, But I am not able to get any positive information from Coimbatore Branch. Whenever I ask they telling, "we forwards all the details to IDBI - HO Mumbai. If any reply received from Mumbai Branch we will inform", like the same reply I am getting.

Now I request you sir, Please take up this matter with concern, because Fraudulent Funds transfer from My IDBI to another IDBI bank only. When funds transfer from IDBI to IDBI please settle my amount and take necessary action against Fraud account.

Please find attach with all correspondence for your reference.

Please Help me.

Thanks & Regards


M. PALANISAMY

Coimbatore



Mobile :[protected]