IDBI Bank Complaints & Reviews

I HAVE NO INFORMATION ABOUT THIS PRODUCT

PER MERE FATHER (Shri Narendra Kumar Tiwari) NE 24 JAN 1997 KO SBI Indore 2 Branch me IDBI FLEXIBONDS 2 Monthly Income Plan Applicatin No 5322749 me 60000/- Rs invest kiye tha, Uske bad iski Koi Information hamare pas nahi hai.
Kripya aap koi madad kare.

I PURCHASED 6 BONDS OF IDBI INFRASTRUCTURE (TAX SAVING) BOND(2005A) ON 21/03/2005 FOR RS 5000/- EACH. THE MATURITY DATE IS 25/02/2010, DISTINCTIVE NO-[protected]-[protected], REGD FOLIO NO-221FBE2470641, CERTIFICATE NO[protected].

MY CHANGED ADDRESS IS
FLAT NO-2B/11 SURYAVIHAR JUNWANI BHILAI DISTRICT-DURG CHHATTISGARH
MOBILE-91-[protected],[protected].

DESPITE SENDING REMINDERS TILL DATE I HAVE NOT RECEIVED THE REDEMPTION AMOUNT

Rs.1.00 Lakh tranfer from my acccount to another IDBI account.

When i ask IDBI they telling we don't know about that accoount holder. With out any address & ID proof account open. not contact deatils.

With out bank staff help this not happen.

Dear all close your account with IDBI quickly. other wise you loose you money.

The consignment no. [protected] (loan docs) has been originated from IDBI Bank , Mumbai Office to deliver the same to Mr.Niladri Ghosh, 1312, Syndicate Colony, 4Th Phase, Uliyan , Kamda, Jamshedpur(Jharkhand) , mobile no. [protected].

It has been confirmed by you that the consignmet is already delivered , however the beneficiary has lodged a complaint on non receipt of the same with the local Branch of IDBI BANK at jamshedpur and after that we came to know it has been delivered to wrong person. Pls update with the current status immediately.

Hi I appiled for HL to IDBI & bank sanction my loan on 31st May but even after two months they are still checking the docments & everyday saying to me for new document. I did blunder to apply to IDBI. Infact i send few doc via mail to them bt they didnt even open my mail & after 2 weeks calling me again & asking for same things again n again.

I suggest you plz dont go to IDBI bank its semi PSU then its worse than totally govt bank.

Hi Sir/Maam

This is to bring to your kind notice that I used to work for IDBI bank. I left the company long time back. I have not recieved my PF against PF number MH/117982/3020. I keep going to IDBI's office once in a month but i am not getting any respomnse from the management side. They gave me the PF number and asked me to check status online. Please do the needful.

Regards
Mayank Shukla
[protected]

To
Karvy Computershare Pvt. Ltd.
(KCPL)
Karvy House, 46 Avenue 4,
Street No.1,
Banjara Hills,
Hyderabad - 500 034.
Tel.[protected]
Fax[protected]

Sub.: Non- receipt of Redemption Proceeds of IDBI Deep Discount Bond ‘96

Reference: Holder's Name: Late Shriniwas Kabra

Certificate No. Regt Folio No. Distinctive no. No. of Bond

00410096 FDDB 0378859 [protected] 1

Current Address:

Niranjan Gopal Kabra
"VIVEK VIHAR", PHASE-5, BLOCK-3, FLAT NO.4B
493/C/A, G.T. ROAD (S)
P.O.:- SHIBPUR, DIST. HOWRAH
(W.B.) PIN -711102
Mobile No. [protected]


Dear Sir,

With reference to above investment in the name of my father Late Shriniwas Kabra who already died long back, recently we noticed that the redemption proceeds of same is pending in his account.

I therefore request you to kindly guide me to proceed in this case to get the redemption proceeds/ claim amount at the earliest and oblige.

You can make correspondence at my email address at [protected]@hotmail.com for a faster and easy communication too.

Thanking you in anticipation of an early reply,

Yours faithfully,




(Niranjan Gopal Kabra)

Yesterday Night, I have transfered Rs. 5100/- from my IDBI bank a/c to ICICI bank a/c. But by mistake, I have write Debit card N. as [protected] in place of [protected]. Due to which I have transfered my money in other customer a/c, So, I would like to request you , Pl. credit my money in my account after taking concern from IDBI bank. My name is Sanjay Agarwal & Cell n. is [protected].

sir. warrant no[protected] folio no161fb1654386 rs.28898/ deposited on 25/01/2008and warrant no.8042717 folio no.191fb1953994 rs.13400/were deposited my me to sbi ballia(0017) on06/01/2009 have not been credited to my ac no.[protected] as yet.they are not giving any satisfactory answer.kinly let me know to which account these warrants have been deposited or stop payment of these warrants.kindly help me to get my money.

My Grievance Case experienced on 31st March 2010–
I am shyam dawande, has following details –
• Institution Name – IDBI Home Finance Ltd, apte road branch, Pune
• Loan account Number –WESPUN00008392
• Outstanding principal taken for levying charges as on 31st March 2010– 27,63,942/- ( excluding Prepayment 205000 i.e. 2558942)
• Exorbitant Charges Levied – 4376/- ( 2% on 2,05,000 prepayment + 276 bouncing charges) Over and above , even 60973/- (2 % foreclosure charges +taxes )
• Disclosure of the terms and conditions in the signed agreement – No any
Explanation –
The officer and Branch Manager, reacted irresponsibility about giving the clarity of the clause for which they were charging the extra amount to me.
I am holding an account with the above mentioned institution, since April 2008. I had given a prepayment cheque of 2,05,000/- to the bank dated 11/03/2010. When I went to the branch for the foreclosure of my loan on 31st March 2010.
Mr. xxxxx told – on 31st March 2010.
• You cannot be able to pay 2 cheques in a one month i.e. prepayment and Final foreclosure cheques. Hence I will be able to accept your cheque only after 1st April 2010.
• Hence you need to pay an EMI for the April Month too i.e. 27358 EMI + 2% of outstanding principal + tax.
• The clause was not mentioned in my Signed agreement.
• He was not able to give this in writing. And advised to contact , Branch Manager

Mr .xxxxxxx told – on 31st March 2010

• Please come on first week of April, Now I am busy, all the necessary clarification and letter in writing will be given by me.
• Please don’t harass us now.
• When I was asking for a clarification again, and the written clause in agreement , why this was charged, he told wait for 10 mins outside.
xxxxxxxxx advised –
• You don’t have to pay entire EMI but, the amount paid by you as a prepayment – 205000/-, you need to pay 2% foreclosure charges (4100)+ bouncing charges (276).
• Give me a letter, to consider this as a special case and mention in that, it was advised to you, that you cannot do a prepayment and preclosure charges in one Month. Though it was not ADVISED by xxxxx.
• When I asked for the justification for 2% on 205000, he told. I am saving your ENTIRE EMI,this is a small amount, you need to pay. You need to minimum this amount. Else come on April Month and pay entire Amount EMI + Foreclosure charges +tax.

Issues –
• Why I was charged 2% on already,prepayment done 2,05,000 even it was not mentioned in the agreement?
• In private banks, while making a final foreclosure, I am supposed to pay interest diff + applicable foreclosure charges mentioned according to the signed agreement only.
• Why Even I was charged 2 % foreclosure charges on a principal outstanding even?
• Why my concerns were not taken into consideration?
• Why I was told to write a letter even it was not told to me
• Why I was misguided to pay for an EMI of April?
• Why I was told to come in Next Month?
• Why the bank didn’t give clause confirmation in writing?


Monetary loss –
• I paid this amount to the bank i.e. foreclosure charges of 60973+276 + 4100 on an outstanding principal of 2558942/- as on 31 st March 2010.
• I paid for foreclosure charges + charges on prepayment + bouncing charges + tax.
• Officer and branch manager didn’t guide me properly under the “ fair practice code” of the IDBI.
• There was no any such clause mentioned against the money demanded from me.







Assistance needed –

• Refund of my excessively paid amount i.e. 2 % on prepayment + bouncing charges
• Refund of excessively charged 2% on the Total Principal outstanding.
• Scrutiny against clarity of the agreement clause AGAINST Money demanded.
• Being in the financial service industry, I was told to write a falsifying letter even I was not told for the same.
• Irresponsible nature of the xxxxxxx
• Strict action against Mr.xxxxx and Mr. xxxxxxx

I had purchased two (2) IDBI flexibonds 21 on 20.04.2004.
My certificate no is 325091.
Regd. Folio no. is 21IFB325091.
Distinctive no is [protected] - [protected].
Maturity date was 20.04.2007.
But till date I have not received any cheque. As per this bond I should get a cheque on 20.04.2007. I want to know the status of this bond and when will I get my money and how much money I will get.


Yours
Dipak Kumar Mondal
Fartabad, Sahapara, Garia
Kolkata-700084.

Today I am posting this complaint, since I am very much disappointed with the unprofessional behavior from their (IDBI) esteemed organization’s staff.

Let me explain you the entire episode.


I do have a saving account with IDBI bank sector 63, NOIDA branch, activated on April 2010. Few days back, I tried to swipe my debit card in a restaurant, and it did not work. I was little worried about the balance amount in my account and rushed to check the balance amount in an ATM. I found that there was balance around Rs. 6700.00 on that moment but I was not able to retrieve it. Consequently, I had to call the customer care department and enquired why it’s not working. The executive conveyed that my account is obstructed due to some technical reason. As usual, they recommended me to contact my respective branch to peruse further.


Immediately I called up the branch land line number[protected] and explained all to an officer. The officer was not at all bothered what I was saying; also she kept on telling me that she is checking my account. I was asked to be online and it took more than 10-12 minutes for her to tell me that my account has been blocked due to non-delivery of cheque book.

The story starts since the doubts rise from here:



1. How your account could be blocked if the courier company does not deliver the cheque book.

2. What is the relation between cheque book and freezing an account?

3. If so, doesn’t bank need to inform the customer who might have fallen in big trouble because of this kind of non-transparency.

4. What if customer herself informs the branch via phone and verifies all her details. Still, the account will be kept in the same mode (freez)?


Next day I went to the branch caring my ID proof, resident proof, company ID and four other documents which were delivered to my communication address earlier. I showed all the documents to Mr. Mukesh (ASM) who pretended to be a manager and tried to give me so called commands like I should have received the shipment (cheque book sent by bank). He indeed showed his non customer centric attitude as well as helplessness behavior telling me that he can’t do anything. Mr. Mukesh and other female officer repeatedly explained me that the account cannot be reactivated until the cheque book is delivered to my address. It was down to my luck again when I tried to explain him that I have received all the other 4 shipments earlier sent by bank and I showed all to him. In spite of doing so, I was forced to agree the meaningless concepts he was repeatedly interpreting: “The fifth important document is cheque book and without it no one has the access to activate your account, nor the branch head, neither regional head.” The courier company has blocked my saving account and only the courier company has the authority to unblock my account added by Mr. Mukesh.


Please see the above statement carefully since it shows how much your officers are concerned about customers’ issue. Mr. Mukesh and the other female officer sitting next to him was so much policy & procedure oriented that they were not at all bothered to listen me. Indeed, it was rather insulting than humiliation. Even I indicated that the account can be opened by branch Head (by using his own access) in the condition similar to my case or in dormant condition. But, he (Mr. Mukesh) was more with his rigid attitude



Sir I am working with an esteemed organization called Metrix Web Services Pvt. Ltd and our organization chosen IDBI Sector 63 only for its corporate relationship, but I believe now that your officer like Mr. Mukesh creates a second thought on the reliability of IDBI bank by doing above kind of behavior.


Sir, you can know about me from your operation officer Ms. Pooja who helped opening my account within your branch. My company offered me to go with salary account however she convinced me to go with a saving account which I fully appreciated. I found only Ms Pooja had have the willingness to help me, not anybody else. I requested Mr. Mukesh to provide me Email IDs of Branch Head, Cluster Head, and yours too, but he refused instantly and asked me contact customer care. I have already waited for more then 12 business days but no action has been taken so far, still my account is in dormant condition.


No doubt I shall inform this kind of neglectful behavior of IDBI bank employees who really does not deserve this type of high responsible job. I am clueless at this moment and probably I would not be having any other option apart from raising this issue to consumer forum.



Please immediately take action and unblock my account. I was not able to stop myself putting this story in Consumer Complaints site:

(http://www.consumercomplaints.in/complaints/idbi-bank-c393371.html)


Also, please find the attachments for my four important documents which I received earlier.


Warm regards
Jagpal Singh
[protected]
Asst Manager (E-media and News division)
www.indiareport.com
NOIDA

This is to inform you the above product bought by me has matured on 25.2.2010. However till date I have not received the maturity payment of the said product. You are requested to deposit the maturity cheque in my HDFC A/C no.[protected]. I am furnishing detail of the Bond:-

IDBI Infrastructure Bond 2005 A, PLAN :- OPTION E, FOLIO NO.- 221FBE2535951, CERTIFICATE NO.[protected].

Mahua Bandyopadhyay
CD-166, Sector - I , Saltlake, Kol-700064
[protected]

I have closed my loan account (# [protected]) and given all the required due amount on 19-Apr-10. But I didn't get back my all submitted documents so far. Only few original copies have been returned back, but all other documents have not yet returned. I have requested bank's customer care multiple times, but didn't get any fruitful solutions from them.These documents are very much urgent to me. I have to return back all these documents to the promoter, otherwise he will not return back my money which is huge amount.

I am a customer of IDBI's branch : 44 Shakespear Sarani, Kolkata - 700017

Dear Sir,

I have a SB a/c with your IDBI bank my SB a/c no. is [protected] branch with Sector-18, Noida. On 11.05.2010 Rs. 2980/- was deducted from my account without informing me. I immediate called to your customer care he told me that you have not maintained Rs. 5000/- month so we had deducted Rs. 745/- as AQB i.e. 04 times which comes to rs. 2980/-. I found that IDBI bank is not carying the customers without information why they had deducted these charges from my account. So, sir please waiver me of Rs. 2980/-.

Thanks

Durgesh Prasad Bijalwan
Mob. [protected]
email : [protected]@gmail.com

----- Original Message -----
From: rajneesh madhok
To: [protected]@idbi.co.in ; [protected]@idbi.co.in
Cc: [protected]@idbibank.com
Sent: Thursday, April 29, 2010 11:37 PM
Subject: Misbehaviour, harassment, highhandedness of IDBI Bank, Phagwara Branch


To

Mrs. Kiran S. Balwani
Head - Customer Care Center
IDBI Bank Ltd
Central Road, MIDC Plot No. 82/83,
Road No. 7, Street No. 15,
MIDC, Andheri (E), Mumbai - 400 093.
Tel No.[protected], 66700457.
Email id: [protected]@idbi.co.in



Subject: Complaint Against IDBI, Phagwara Branch.



Misbehaviour, harassment, highhandedness of IDBI Bank, Phagwara Branch

Address Ohri Tower, 14-A
Model Town, G T Road
Phagwara
Phagwara -
Punjab
Phone[protected] / 509542 / 509988/261406/267406 Fax[protected] [protected]@idbibank.com



Respected Madam,

I, Rajneesh Madhok, Registered Member Core- Consumer Online Resource & Empowerment Centre & State General Secretary, National RTI Forum resident of B-xxx/63, Nehru Nagar, St. No. 2, Railway Road, Phagwara hereby request you to please look in to the complaint received from an Account holder of your Phagwara Branch, Mr. Kamal Kishore Saving Bank Account No. 6569. The contents of his complaint are as under:

1. That Mr. Kamal Kishore is maintaining the Savings Account with IDBI branch of Phagwara from the last 6-7 years. As his name signifies he is actually “Lotus” and has not having any problem from the branch from so many years and has great regard to the Management for maintaining discipline in the branch so far.

2. On April 27, 2010 sent his employee to Phagwara IDBI branch to deposit Rs 40,000/- in cash and to get 8 (Eight) Demand Drafts issued for Rs 4,700/- each.

3. Mr. Kamal Kishore’s employee reached at Phagwara branch exactly at 2:30 P.M. but the cashier of the branch did not accepted the deposit amount of Rs 40,000/- up till 4-00 P.M.

4. The cashier of the branch keep on harassing the customer on one pretext or other. The cashier was saying that there are few soiled currency notes in the amount handed over to deposit. My employee said that if there are some soiled currency notes then you please hand over that notes to me, I shall get those notes changed. The cashier not accepted his request and told that it is not our business to sort out the soiled currency notes. Go and sort out those currency notes.

5. On the refusal of the cashier to accept the cash, I made a telephone call to the Branch Manger and requested him that the notes those are unaccepted by the cashier kindly get those sort out and arrange to exchange those currency notes from me. I shall be honoured if you kindly get the arrangement to exchange the soiled notes from me.

6. On Mr. Kamal Kishore’s repeated requests the Branch Manager rejected his appeal and misbehaved with him and rejected my pleas even.

7. After 1:30 hors i.e. at 4-00 P.M. On Branch Manger’s refusal to accept cash Mr. Kamal Kishore went personally to request the Branch Manager to kindly accept the cash but the Mananger inspite of cooperating with the customer misbehaved with Mr. Kamal Kishore.

8. Mr. Kamal Kishore is the old customer of the IDBI Bank and helped the bank in getting new accounts opened in IDBI bank in four numbers having huge balance and Mr. Kamal Kishore is also maintaining De-mat Account with IDBI Bank also.

9. As Mr. Kamal Kishore has to apply for Family Visa in Australian Embassy, due to the Highhandedness and harassment of IDBI Bank’s Phagwara branch he could not file the application before the Australian Embassy for issuance of Visa on 28th April 2010.

10. Due to misbehaviour and mental agony of the Branch Manager Mr. Kamal Kishore has to suffer mentally, physically and has to suffer financial loss.

Prayer:

It is prayed to please look in to the matter and do the needful to get justice to Mr. Kamal Kishore.



Regards,

Thanking you,

Yours truly,



Rajneesh Madhok,

Registered Member Core & State General Secretary, National RTI Forum,

B-xxx/63, Nehru Nagar,

St. No. 2, Railway Road,

Phagwara-144401 (Pb)

Ph:[protected]O). 268210 (R),[protected]

Tele-fax:[protected]; E-mail: [protected]@yahoo.com; [protected]@bsnl.in

I had availed staff loans for housing, vehicle from my employer - Bank of India where my wife Mrs. Smita Milind Mujumdar, also a Bank of India employee, was guarantor. I have closed all my loan accounts in June/July 2009. But the name of my wife is appearing in the list of defaulters of CIBIL, and hence IDBI Home Finance are not accepting my wife as co-borrower/guarantor to my daughter who wants to avail home loan from them.

Maturity amount of IDBI FLEXIBINDS22 OPTION D bearding Regd Folio No 221FBD[protected]BONDS)and Regd Folio No 221FBD2302986 not received on Maturity date i.e.25th August,2008.Plz enquire and intimate.

Please note that I am holding 06 nos. of IDBI Flexibond23, which is getting matured on 20/04/2010. The Certificate No.[protected] and Distinctive No. [protected] to [protected]. The said bond is getting matured on 20/04/2010, but I have not received the Matured cheque till date. I checked the local office OF IDBI as per them it has been sent on[protected] thru Speed Post. But the matter of fact is that I have not received the cheque till date.
Please look into the same and advise.
Thanking You

NARENDRA KUMAR GUPTA
[protected]

Dear Sir, 16 April 2010



Sub: IDBI Infrastructure (Tax Saving) Bond (2005B) Option B

Ref: Regd Folio: 23IFBB2346788, Distinctive Nos: [protected] - [protected] (6)

I purchase these 6 bond in April 2005. These bonds will be redeemed on 20 April 2010. Redemptions warrants will be issued one month prior to the date of maturity as per the notes given on the backside of the bond paper. I have so far not received the maturity value. Kindly see that i get it early.

Yours faithfully
C. Visweswara Rao