IDBI Bank Complaints & Reviews

HI,
I have applied for Home loan top up at IDBI bank pune, processed everything according to home loan. got sanction letter as home loan top up. amount got disbursed.. got welcome letter of home loan but bank has to say their system shows its a mortgage loan and not providing me interest certificate. and when asked them its IDBI mistakenly entered loan scheme as mortgage but they are giving very slow and unwilling response with irresponsible statements.
I have all support documents. Please suggest how to deal with thisl.

I have the IDBI flexi bond as per the following:
Folio no. 22IFBD2499482, Option D, Certificate no.[protected], No. of Bonds 6
The maturity date is 25/08/2008. I request you to confirm my Bank details and address as per the following:
Name of bank UCO Bank
Branch Rajgangpur
A/c no. 15385
Branch Code 0792
PK Tulsyan
Block 1 / 29
OCL India Ltd.
Rajgangpur - 770017

Sir,
INVESTOR SERVICES OF INDIA LTD, IDBI BUILDING, A WING, 2ND FLOOR, SECTOR-11, CBD BELAPUR, NAVI MUMBAI, OFFICE had sent a speed post letter EM[protected]IN, POSTED BETWEEN 10-AUG-08 and 15-AUG-08, to my residential address given below
N Srinivasa Murthy, HOUSE NO. 261, IST CROSS, 8 D MAIN ROAD, SREENIDHI LAYOUT, VIDYARANYA PURA, BANGALORE, 560097. It has not reached me till date, 22-8-08, 3pm.
I ENQUIRED FROM BANGALORE SPEED POST MANAGERS OFFICE AND AT OUT DELIVERY OFFICE. The speed post letter has not arrived and is not traceble also.
Please find out its where abouts as it contains an urgent document needed by me very urently.
Dr. Srinivasa Murthy,
Emeritus Medical Scientist,
National Cancer Registry Programme,
557, 7th Main, Dollars Colony, New BEL Road, Bangalore, 560094.
[protected]@yahoo.com

I have IDBI flexibond-22 with folio no.-22IFBD2220159, CERTIFICATE NO.[protected]. Date of maturity is 25/08/08. Till date I have not received the redemption cheque.As per rule Ishould have received it before one month of maturity date. please let me know whether the cheque has been issued to me or not? If yes then please let me know the date of issue and the address to which it has been sent? If no, then let me know when it will be issued?

Iam Captain Vikrant V Apandkar and i wish to bring
to your notice one of the major malpractice done by IDBI
bank regarding home loan with me .
1)I purchased a flat in Pune (Shivaji Hsg Scty ) in
2003 for which i availed loan of 13 lacs from IDBI
bank .They sancioned my loan amount after going
through the required procedure.
2)One of the bank`s correspondant handling my case
informed me that loan amt is sanctioned but we
should not pay builder anything as building plan is not sanctioned and no amount was released .
3)After few months same person Ms Aarti Thatte
informed us that building plan is approved and we
can release the amount as lot of work is done and we
can release full amount so that i dont have to pay pre EMI
and the amt was released accordingly.
4)I started paying my EMI`s regularly, after some
months we were informed that bank is unable to trace our original title deed papers and they asked us
do we have a copy of it . We informed them that the original is with them as per the loan agreement rules but
we can arrange a duplicate copy from registrar office so
that they can locate our documents .
5)Now in between this we came to know that our
building plan is not sanctioned till date so we
asked the bank how they have released the amount but
they dont have any answer and they say its my duty to check
this, then i showwed them the loan agreement
clause that they are charging me 1 % processing fee so that there lawyer can check the legalty of all documents.
Now they have lost my original documents and are not replying to me .
Similar case had occured in Delhi and it was a multinational bank and the person was duely compensated .

I have already requested for change of my address in my IDBI Flexi bonds and change in the SB account for sending your cheque.
IDBI Flexi Bonds Nos:My IDBI Flexi bond details are as follows:
Certificate No.[protected],
Distinctive Nos. [protected], [protected], [protected] and [protected]
My new SB account No. in SBH/Paloncha branch is [protected].
My change of address is ::
Old Address: New Address:
B. Lakshmaiah B. Lakshmaiah
Qtr No. AE-24 Qtr No.DE-35
B-Colony C-Colony
KTPS/Paloncha. KTPS/Paloncha.
My bond is already matured and I have not recieved the Cheque.
It is requested to send the cheque immediately to the new address and new account number.
Thanking You,
B.Lakshmaiah.

IDBI FLEXI BONDS APPLICATION NO M 0799178
deposited in BANK OF MAHARASHTRA NASHIK ROAD BR
on date 01.02.2005
by cheque CH NO CANARA BANK 665093 A/C NO 1165
AMT 30000/-
TILL DATE
Bond CERTIFICATE not issued till date
No INTEREST deposited in the bank a/c
DUE DATE of flexi bond OVERED
and reply to the letters send to IDBI bank from last 3 years

Dear sir,
My sister (Ms. Sampa adhikary) has applied for home loan of Rs. 13.00 lacs at IDBI homefinance loan office at Dadar west, Mumbai 28.

The bank people have taken a cheque of Rs. 14607 as processing fees.

Initially they have not completely explained about the guaranteer clause and got the initial inquiry letter signed in an hurry.

The bank has also encashed the processing fees from my sister's (Sampa Adhikary) Bank of India account vide cheque no. 147600.

Now they have given us an offer letter stating that we will have to arrange for a guranteer who is not from lesser income group or blood relation.

Hence we could not arrange for a guaranteer who has montly earnings of Rs. 20000 + within our relatives. So we refused for the home loan. Now the bank officer Ms. olivia Pareira is refusing us to give back the processing fees amount (Rs. 14607)

Kindly give me a solution for this. Do call on [protected]

Regards,
Sunil Adhikary
[protected]
Complaint code: 229b6

On 27th July, 2008 i went to Canara bank ATM to withdraw amount 5000/= but it declined. i thought there must be an error with this particular ATM centre. Then i approached to another nearby PNB ATM counter and the same process repeated. Because i had urgency of cash so i tried it one more time at another ATM centre of Bank of Rajasthan and unfortunately the same happenned.

Then next very day(28th July), i went again to withdraw amount but this time i did get cash but the transaction sleep which i got was showing a transaction of previous day and amount of 5000/= was debited...which is undoubtedly i was no more prepare for that.

I then approached to nearest IDBI branch but thay said .. Had this been with IDBI ATM then we would have credited within 2 working days.

But after convincing him they gave me a ATM Dispute form and i submitted to him.

I again spoke to Customer Care of IDBI and got a number ATM/DISPUTE/300708.

Consequences : I am still uncertain about whether my amount will be
credited in my IDBI account.

The thing which frustrates me is that amount has been debited and no one
is ready to consider it seriously. They are simply saying that it'll be
back but not ready to reveal current status.

Sir,
I lodged a complaint regarding subject on 09th July 08 with my branch of IDBI at new Panvel & also on toll free no.I have not got any response/feedback.Once again I am sending copy of the original complaint.
In this age of information available at fingertips, it is regrettable that there is no consideration for customer's complaints.If i do not get a feedback within 48 hrs. i assure that i shall close all my family savings & fixed deposit accounts at IDBI bank & suggest my friends to do the same.
Incidently, with the second quarters acc. statement, a letter from Chairman of IDBI-Mr. Yogesh Agarwal is recd. boasting of ISO-27001 certification & WORLD CLASS SERVICE AT CUSTOMERS DOORSTEPS.
Hoping IDBI people do what they assure.
uday c. apte
cust. id[protected] s/b acc. no.---[protected] br-New Panvel.
[protected][protected][protected][protected][protected][protected]
NEW PANVEL.
[protected] To,
The Branch Manager,
IDBI bank, New-Panvel.

Subject: Auto bill pay of MTNL bills.

Respected sir,
Though I have not activated my auto bill pay(MTNL), there have been deductions from my savings acc. no. [protected] at New Panvel br. Incidently, I work abroad where I do not have internet access & all my telephone bills are paid in cash by my wife of which I have a receipt of each paid bill. I came to know this while checking statement of account. On inquiring at MTNL office in Panvel, I came to know that 5 times money has been deducted & forwarded to the intermediating bank but only 2 amounts have reached MTNL. The MTNL officer told me to ask IDBI to get my payments reverted back to my acc. from the intermediating bank (I do not know the name of this bank). I have already given application to new Panvel br. of IDBI to stop further direct deductions from my account. How can I get my amount back? Please help.
Incidently, one more person also had come with same complaint at MTNL office.
Following amounts have been deducted --
Rs. Date
1) 974 [protected]
2) 933 [protected]
3) 754 [protected] recd. by MTNL
4) 345 [protected]
5) 824 [protected] recd by MTNL

I am having hard copies of above transactions statements.

I DO NOT USE IDBI NETBANKING for any other purpose than viewing my statements & nobody else in my house is having computer knowledge so that accidental/misuse is ruled out. I do not even know where/how to open the bill pay page of IDBI. I use HDFC bill pay through net/ATM.
Also, all MTNL bills are not deducted--June 2007 & March 2008 bills were not deducted.

Yours sincerely,


UDAY C. APTE.

CUST. ID.[protected]

S/B. ACC. NO. --- [protected]
[protected][protected][protected][protected][protected][protected]IDBI BANK –NEW PANVEL Account Number: [protected]

27/03/2007
IPAY/SCH/MTNL MUMBAI/548425/[protected]

DR
INR
974.00
27/09/2007
IPAY/SCH/MTNL MUMBAI/735084/[protected]

DR
INR
933.00
27/11/2007
IPAY/SCH/MTNL MUMBAI/814840/[protected]

DR
INR
754.00
27/01/2008
IPAY/SCH/MTNL MUMBAI/905403/[protected]

DR
INR
345.00
26/05/2008
IPAY/SCH/MTNL MUMBAI/1091140/[protected]

DR
INR
824.00

[protected][protected][protected][protected][protected][protected]
New Panvel.
[protected]
To,
The Accounts Officer,
MTNL, Panvel.

Subject: Telephone bills paid twice.

Resp. Sir,
I, the undersigned, hereby wish to inform you that there has been double payment of tel. bills, the details of which are given below—

Tel. no.—27467130 CA NO.—[protected]

BILL DATE BILL NO. AMOUNT MODE OF PAYMENT

[protected] [protected] 824 CASH[protected] & IDBI-NET[protected]

[protected] [protected] 1127 HDFC-NET[protected]

[protected] [protected] 345 CASH[protected] & IDBI-NET[protected]

[protected] [protected] 754 IDBI-NET[protected]

[protected] [protected] 933 HDFC-ATM[protected] & IDBI-NET[protected]

[protected] [protected] 1409+40 DPC—CASH[protected]

[protected] [protected] 1122 CASH[protected]

[protected] [protected] 974 CHQ.UNITED WESTERN BANK—30-03-07
& IDBI-NET[protected]

The bills dated 8-11-07, 8-01-08 & 8-03-08 are missing from my records therefore, pl. check whether these bills are also paid in cash & internet.
The IDBI & HDFC account statements Xerox copies & available paid bills copies are attached herewith for your observation.
Pl. look into the matter & arrange to revert the excess paid amount to my tel. account at your office.

Thanking you,



(Uday c. Apte.)

I applied for home loan and it is processed up to sanction level. Now they are not disbursing the amount saying the flat is out of city limits. Actually they knew that the house was not not in the city limits (Greater Vizag) when they started the process. Please help me to get this loan if possible or send me a written letter to my email address that the disbursal can not be considered mentioning the reason.

I have a home loan with IDBI Bank. I was paying pre EMI and I was not intimated by the bank for the normal EMI to be started. Bank was in hold of one of my cheque for pre EMI for which the amount was lesser than the actual EMI. They submitted my cheque having special instruction on it stating the amount should not exceeded to specific amount. This lead my HDFC bank to return the cheque. I requested Mr. Ingole from collection dept. of IDBI bank to stop the cheque payment and return me the cheque avoiding any further issues. But the cheque was re-sent the second time and I was charged fine for the cheque bounce. I am ready to pay the amount due with one condition to get a letter from IDBI bank for negligence with my request and removal of my name from defaulters list for loan. Bank is not ready to give me the letter and has also left my name as defaulter.
I am very much upset due to such negligence of the Bank service.

My name is still present as defaulter which lead to rejection of my other loans. These has already brought a mental torture due to such bad service from the Bank. Please guide me for the same.

i pay rs.5400 to bank for opening my a/c. bank is give me 2000/- back by refund and saya u r not eligible to open a a/c due to none income source from gov.t sector and deduct rs.3000 as application fees... application no. is: IDBI[protected]/46



TOTALLY FRAUDS ARE RUNNING IN THE WORLD

Years ago, in March 1996, with a lot of effort (inspite of extremely trying times) I gawardsthered and deposited / invested Rs.10, 600/- in two Deep Discount Bonds from IDBI '96 for Rs.5300/- each, which had a 25 years maturity value of Rs.2 Lakhs each. These Bonds were purchased in the names of my daughter, then 11 years old, and my son (then 3 years old).

These bonds were kept by me in a locker and since these...

DEAR SIR,

WE ARE THE HOLDER OF THE ABOVE STATED BONDS CERTIFICATES OF YOUR BANK AS PER THE DETAILS GIVEN HERE BELOW. AS PER TERMS OF
THE BONDS, THE SUM OF RS. 5000/- PER BOND ARE TO BE PAID ON DEMAND AT MATURITY ON February/APRIL 2006. AS BONDS CERTFICATES ARE YET NOT SUBMITED TO ENCASH TO YOUR BANK, IT IS REQUESTED TO CONFIRM WHETHER PAYMENT OF REDEMPTION VALUE HAS MADE AND IF SO KINDLY GIVE THE PAYMENT DETAILS.IF THE ORIGANAL BONDS CERTIFICATES DULY DISCHARGED REQUIRED FOR PAYMENT PLEASE INFORM IMMEDIATELY



1. HOLDER NAME:-MINAXIBEN NARENDRA DESAI
Sr No. IDBI BOND NOS. REGD. FOLIO. CERTIFICATE..DISTINCTIVE OPT
SERIES NO. BOND NO. NO. NO. ION
1. 98-B 3 BR[protected] TO 1029481 TO A
[protected]



2. HOLDER NAME:-LILAVATI KANCHANLAL DESAI
1 99-A 3 ARI[protected] TO [protected] TO B
[protected] [protected]



2. HOLDER NAME:-ARPIT NARENDRA DESAI
1 98-B 3 BR[protected] TO [protected] TO A
395603 [protected]
2. 99-A 3 ARI[protected]TO [protected]TOB
[protected] [protected]


PLEASE REPLY IN THE MATTER URGENTLY. THANKING YOU. YOURS FAITH FULLY (MINAXIBEN N. DESAI)

I have an a/c [protected] with idbi bank ltd kanpur and I have issued some cheque in the said a./c .

All the cheques have bben bounced by the bank in spite of having sufficiant balance .

I have written numerous letters in this connection but have recieved no reply .

Regards
Anindya Biswas

DEAR SIR,
I JOIN THE IDBI BANK MANDIGOBIND GARH BRANCH AS TEAM LEADER ( MY CODE IS OBN234001 ) ON THE DATE OF 22 NOV. 2007. TIIL TODAY I HAVE RECIEVED ONE ONE MONTH SALARY FOR THE MONTH OF FEB. 08. I REQUEST MY BRANCH HEAD MR. ALOK KHANNA AND ALSO TO ASSTT. MANAGER MR. RAHUL ARORA FOR MY SALARY BUT THEY TOLD ME THAT THEY HELPLESS IN THIS MATTER.
SIR, I BELONG TO A VERY POOR FAMILY PLEASE DO SOME THING FOR ME.
I WILL VERY THANKFULL TO YOU
YOUR'S FAITHFULLY
SANDEEP KUMAR S/O RAM KUMAR HO.NO. 1495/3, SAMRALA ROAD ANIAN MOH. KHANNA PIN 141401

i had applied for the replacement of my old debit card in the month of january when i came across Mr ashutosh who told me the procedure to fill the form and assured me of giving me the same within a week from the bank itself as i had changed my address, but after a month on inquiring from mrs.poornima i came to that the same was not in track since the form filled was wrong, now when i have received my card i have still not received my pin despite all my hard efforts.

i have been going regularly to the office of idbi bank lko.(hazratganj branch) but of no avail, this makes me to derive of the conclusion that idbi is no longer interested in serving their customers.my a/c no is [protected]

rgds
Rajat ghulati
[protected]

I have a housing loan from Idbi bank and started paying PreEmi.
During the change from PreEMI to actual EMI the collection dept under Mr. Ingole mishandled my cheque. This lead to outstanding due for my account. I requested for a letter stating the mishandling of the cheque but the bank is refusing to do so. The collection dept is talking very rudely with me.
I have no objection in paying the due amount but at only 1 condition to give me a letter stating the issue.

I have applied for House Morgage Loan and it got sanction from the Bank. I paid 1% processing fee to bank (Rs.12, 360).

I have taken help of following IDBI authorized agency

STB Financial Services, House No 7, 2nd Floor, Office No 4, Typing Lane, Opp.Post Office, Nr.Paneri Showroom, Andheri-West.

Mr.Atul from this agency has not give any idea about, which paper will be needed to get the loan. He has given me this information after bank has sanctioned my loan.

I am having flat in Charkop, Kandivali. I have not transfer this flat in MHADA from first owner to my name. Also society doesn't have conveyance deed. Hence bank has denied to disburse the loan amount.

Thus i have made loss of 1% processing fee i.e 12, 360/-.

Now this agency and bank also not interested in helping me in this situation and I am feeling cheated.

Can anybody tell me how to make complaint against this agency and bank.

Regards
Kishore Surve
[protected]