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IDBI Bank

IDBI Bank — cheque not found

Address:400060

I have deposited an idbi cheque in chakala, andheri east atm on 16th may 2019.
My home branch is also in andheri east.

Till today (21st may 2019) i am waiting for cheque clearance. I am in follow up with the customer care since past 3 days and they seems to have no clue what this would have happen. The branch number provided ([protected]) is out of service. Cheque no : 635870

Want to know where is my cheque?
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Before I was able to use Google pay, phone pe but now whenever I try to use I get a message as
"Your List Account req. is declined as UPI service is not permitted for your account or customer category."

Please resolve this issue at the earliest.
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