IDBI Bank — faced financial loss of rs 1180 due to idbi bank,jhargram branch in appropriate home loan deductions

Address:

IDBI Bank,Jhargram Branch, Paschim Medinipur, West Bengal, 721507

IDBI Bank Jhargram Branch tries to recover home loan EMI from my IDBI savings account ( as per standing instructions) and NACH transaction through my SBI Account ( This recovery is illegal as it should be discontinued.) .As recovery through NACH transaction failed, I had to suffer a penalty of Rs 1180. This has also happened in past but after verbal assurance, I overlooked. This has been communicated to Branch Manager and Asset manager through email on 16th Feb 2019, but they have not taken any action yet.

So far Bank has failed to protect my financial interests. Also I do not have any Passbook, cheque book or manner to check on what grounds Bank has charged me deduction of different amounts in the name of home loan repayment. This clearly appears to me that Bank fails to protect my financial interests and as I result I will have to stop further repayment of EMIs until Bank responsibly sorts this out.

Home Loan a/c nos.- [protected] & [protected]

Thanks
Rajesh Kumar Ghosh
Mob - [protected]