[Resolved]  IDBI Bank — Fraudulent deduction from my bank account

Address:

Solapur, Maharashtra

My name is BAHUBALI S KATKAR. I have a salary account ([protected]) in IDBI
bank. On date 14.01.2014 (Tuesday) I withdraw 1400/- Rs at 07:09 pm form HDFC ATM
located at Balives, Sholapur and then took a mini statement and left from the
ATM. My debit card was swiped without my notice. The person used my card
number for making unauthorized transaction from my bank account of Rs.
8000/-. In between 10:54:30 to 11:03:46 PM. for trading himself recharges On
14/01/2014. It was used to make 3 online transactions - once he has used in
ACCELYST SOLUTIONS PVT LTD GURGAON IN and 2. At www.ccavenue.com.
(1.VISA-POS/www.ccavenue.com/charg SBIPG IN RS- 1000/- 2.
VISA-POS/www.ccavenue.com/charg SBIPG IN RS- 2000/- and 3.VISA-POS/ACCELYST
SOLUTIONS PVT LTD GURGAON IN RS- 5000/-) I also not gate any massage from
bank. After receiving call from IDBI bank customer care call center I came to
know of the fraud. I have my debit card with me and I have never lost it or
used it for any transaction. Immediately I informed to IDBI bank that I had not done these transactions.
Even I have made a complaint in bank mentioning all details but no use. They
are still not solving my problem. This is really frustrating me.

Payment Transaction Details:-
********************************************************************************...⇄
Transactions for card number 4587 77 XX XXXX 8262
14/01/2014 TIME-11:03:46 ID -208235 VISA-POS/www.ccavenue.com/charg SBIPG IN 1000.00 Cr.
********************************************************************************...⇄
Transactions for card number 4587 77 XX XXXX 8262
14/01/2014 TIME – 10:57:44 ID 204613 VISA-POS/www.ccavenue.com/charg SBIPG IN 2000.00 Cr.
********************************************************************************...⇄
Transactions for card number 4587 77 XX XXXX 8262
14/01/2014 TIME -10:53:30 ID -202666 - VISA-POS/ACCELYST SOLUTIONS PVT LTD GURGAON IN RS- 5000.00 Cr.
********************************************************************************...⇄

I also follow the company on phone but only one company gave me details as under:
Hi,
As per details provided by you, we have found below transaction made on Freecharge.com
Date & time: 14/01/2014 – 22:53:32
Transaction ID: FCTW[protected]
69518500
PayU ID: 69518500
Customer name : N/A
Amount rs: 5000/-
Status: captured
Merchant name: www.Freecharge.in
Payment gateway: payu city
Customer email: N/A
Customer IP address: 115.242.106.[protected]xxxxxx8262

I`m really tired of following up and now need some concrete action hence have
reached this forum for kind help. Hope my request will be reached to you
people and corrective action will be taken.

Regards
BAHUBALI S KATKAR
+91 [protected]