[Resolved]  IDBI Bank — issue in money transaction

Address:Purnia, Bihar, 854301

I have an account in idbi bank. Recently on 13th of january 2018 there has been a refund of rs.2136 initiated in my bank account through paytm, but my bank account is not reflecting the refund amount. For this i complaint on bank's website but there is no progress regarding the same. So, plz help me out.
My idbi bank account no - [protected]
Customer id[protected]
Mb no-[protected]
Transaction id-[protected]
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Apr 24, 2018
Complaint marked as Resolved 
Recieved the amount
IDBI Bank customer support has been notified about the posted complaint.
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Please provide the customer id i have register mobile number is [protected] and i have register mail id is [protected]@gmail.com and My account no is [protected] i called to customer care and they saying visit the home branch but i con;t able to visit iam out off city my home branch is HSR Layout in Bangalore please help me ASAP.

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