IDBI Bank — Request for an update regarding status of my atm cum debit card.

Address:	411027
Website:	www.idbi.com/index.asp

From:
Ashish gharde,
A 708, peace valley, next to icici bank, pimple saudagar, pune – 411027.
Contact number: [protected]

To:
The branch manager,
Idbi bank, fc road branch, pune.
Date: 14th december 2016

Respected sir/ma’am,
I am having my salary account in your bank branch for past 5.6 years.in first week of november’16 i received a sms from idbi bank that my new atm card with advanced security is dispatched. I never got that atm card but i received the pin number via post.
On 3rd december’16 i came to the fc road branch and shared my concern. I was advised to fill a form for new atm card with address change request, as my earlier address was office address. I submitted the application to your branch on same day. I was assured that i will receive the atm card within 7 days.
I haven’t received the card yet and idbi has already blocked my current atm card on 5th december though i had not made any blocking request as such.
I request you to issue me my atm cum debit card as soon as possible. I prefer to come to your branch to collect the card as i have lost trust in the medium that idbi has hired to deliver my card.

The speed post tracking number is aq[protected]in if it helps.

My bank account details are as under:
Customer id : 72842944
A/c. No: [protected]