Idea — Access Bill Amount

Address:

Varanasi, Uttar Pradesh

My Name is Abdullah. I am having an idea post paid plan since march 14. My Plan is I-plan-299. In this plan idea is giving 8 pack. In this 8 pack i have activated 5 pack for local voice calling (in one pack they are giving 100 min free), i.e. 500 min free, above 500 min i have to pay 50 paise/min. In rest 3 pack I have activated GPRS for Internet usage, in one pack idea is giving 135MB data free, i.e. 3x135 = 405 MB is free. My problem is that after 135 MB data usage all Internet usage is charging, and accordingly they are giving me the bill. This problem is happening since I have taken the connection. after getting my bill I have to complain at their customer care and i have to tell them that my bill amount is so and so I have to pay this much amount only. They even dont bother to send me the revised bill. The revised amount is also reflected in next month bill. if there is any delay in paying my bills they just barred my outgoing calls and data usage. I humbly request you to kindly do the needfull.