[Resolved] Idea — Auto activation of vas | |||||
Your game buzz has been activated. Amount charged is rs 75.00 /- for 15days. Renewal charge is rs 75.[protected]@15days as applicable. To deactivate sms stop to 155223. Your balance is rs.3.02/- Got this messages on my idea number [protected] out of nowhere. Called 198 seeking refund but the executive denied it saying this was activated by me using internet. When asked about the website through which i activated he kept mum and then took some weird name which i didn't even hear of. I do have the call recording with me which i have kept as a proof. I request you to kindly refund me my amount 75rs at the earliest. Thanks and regards Was this information helpful? | |||||
Aug 26, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 09, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jun 09, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 9th June 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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