[Resolved] Idea Broadband — Broadband not activated even after follow up

suhaspro

from Pune, Maharashtra

Address:	411019
Website:	www.ideacellular.com/broadband

Hi,

I am following up with Idea Braodband Customer Care[protected] but getting negative and unsatisfactory response.
below is the list of ticket number provided against my account.

Date Ticket No
2-Jun TCT[protected]
3-Jun TCT[protected]
4-Jun TCT[protected]
5-Jun TCT[protected]
6-Jun TCT[protected]
7-Jun TCT[protected]
8-Jun TCT[protected]

Please look in to this urgently.

Thanks

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Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jun 09, 2016

Idea Cellular Customer Care's response Dear Customer,

We would request you to provide us with your ten digit Idea mobile number for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

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Comments

suhaspro

from Pune, Maharashtra

Thanks,
Account ID[protected]

suhaspro

from Pune, Maharashtra

Account ID provided earlier as I have idea broadband.

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We tried contacting you on your provided number however, were unable to reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular