Idea Cellular — 1 month incoming and outgoing call details

GANGADHAR SHIRALAKOPPA

from Hubli, Karnataka

Address:

577002

Sir i want my mobile no call details one month [protected]...

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Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, we would like to inform you, that to get the call details for the Idea contact number you can mark an e-mail on [protected]@idea.adityabirla.com or else you can send a SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If in case your e-mail id is not registered with us we request you to first register your e-mail id by following these steps i.e. send EMAILID<space>e-mail address to 12345. For example EMAILID<space>[protected]@gmail.com. Also, you can register your e-mail id via My Idea App/ Web. However, we are sorry to inform you that we'll be unable to provide you the incoming call details. As only chargeable transactions can be tracked by the operators for last six months only. For further clarification, kindly share your alternate number as the number which you've shared is inactive from our end.

Regards,
Prajakta

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Comments

Nehal Raulji

from Surat, Gujarat

I have recharge of Rs 70 through paytm by confirming from your side with following details.
Operator reference no GJ[protected]
Transaction date & time 12.07.2018, 7:09Pm.
But still i have not received payment.

Idea Cellular Customer Care's response, Aug 22, 2018

Verified Support

Dear Customer,

As per our communication, your issue has been resolved. However for further assistance kindly get back to us on 198 or 12345.

Regards,
Prajakta

dinakar aavula

from Hyderabad, Telangana

I paid my bill of idea cellular No.[protected] post paid of Rs 253.53/- online but didn;t receive an official receipt .

Please do the needful
A dinakar

Idea Cellular Customer Care's response, Aug 20, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea contact number in which the issue is persisting in order to assist you further.

Regards,
Prajakta