[Resolved] Idea Cellular — 347 recharge, 4G data not activated

Arthur Varghese

from Kottayam, Kerala

Address:

673591

My mobile no is [protected], I had recharged for 347 rs on 11/03/17only to get1GB per day up to 28 days and finally total of 28 GB for 28 days. But now idea customer care is telling this offer is not available and they will give free calls for 28 days but I need only internet offer. I want to change the plan for the same money but there is no option

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Apr 13, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2017

Idea Cellular Customer Care's response Hi Arthur,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Regards,
Maroof

Verified Support

Mar 13, 2017

Idea Cellular Customer Care's response Hi Arthur,

As per your telecon with our customer service associate, on 13th March 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Maroof