[Resolved] Idea Cellular — 3G Internet recharge no done

aimankitjain

Address:

Indore, Madhya Pradesh

Hi Idea team, I recharged my number [protected] with Rs. 248 3G internet recharge through following Idea cellular website: https://care.ideacellular.com/wps/portal/account/online-recharge Website shows the recharge done suucessfully, I have not received the message on my mobile number, details are below: Transaction ID : ASMP[protected] Transaction Time is: 01/12/2014 11:58:18 Amount has been deducted from my account, but recharge has not been done yet. Please have a look at the issue and get it resolved.

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Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Comments

aimankitjain

Please get it resolved on priority, this is not the first time this has happened with me.

aimankitjain

There is person who called me from a number [protected] and tells me that payment is in pending and asks me for my bank account detail so that payment can be refunded to my account.

I asked him to send me an email and I can reply the details on that email, but he refused.

How can I share my bank account details with somebody who does not want to disclose his identity?

Please have a look at this request on priority, I can share the details with somebody authorized from Idea, but not with anybody.

Thanks.