[Resolved] Idea Cellular — 3g network | |||
Name - Pradeep Sharma Location - Vidyanagar, Bellary, Karnataka - 583275 Idea Mb no. - [protected] With reference to the subject, I have registered a complaint on date[protected] about my date is not working. Today I got a call from your executive Mr Manjunath & He informed that I have to change the Sim card due to company plan changes. I would like to inform you that I have never received any massage, E-mail, Call from Idea amount change to plan & customer how can get the information to change the SIM card. Now there are not any outlet of Idea nearby my current location. I requested to your executive for send a Sim to my location but it has been denied. Was this information helpful? | |||
Oct 17, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 01, 2016 Idea Cellular Customer Care's response Hi Pradeep, We regret the inconvenience. We are investigating the issue. We will get back to you soon. Regards, Riya Verified Support Sep 01, 2016 Idea Cellular Customer Care's response Hi Pradeep, As per your telecon with our customer service associate on 1st September 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Regards, Abhi Verified Support Sep 16, 2016 Idea Cellular Customer Care's response Hi Pradeep, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Regards, Paras | |||
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