[Resolved] Idea Cellular — 3g recharge rs 249.00 not refunded

hari chavan

from Kolhapur, Maharashtra

Address:

Sindhudurg, Maharashtra

Sir, on my cell phone no.[protected] i recharge of rs.249 for 3g 1gb data plan for 1 month, on 30/07/2014 at 8.26 pm and on the same date i made another recharg of 35.00 at 8.37 pm for 3g rate cutter wrongly, hence my 3g data recharge of rs, 249.00 was laspsed by company and ratecutter was activated.

I requested sevral times to costomer care officials to refund my rs 249.00 but they have no refunded me my rs.249.00 nor data pack.
Please help in the matter.

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Aug 7, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular