Idea Cellular — 3G Smart wifi speed

Pawan Sikarwar

from Kagal, Maharashtra

Address:

Nagpur, Maharashtra

Dear idea Team, M using idea 3g smartwifi ([protected]) n getting 2g service on the name of 3g service. i called to customer care on 12.07.15 n i ve been told to resolve the issue within 24hrs but didnt get any call from idea.again i called customer care n dey said the complain is in process n it will take 3 days more as the complaint transfer to delhi office n bla bla... Please train your customer care executives. highly dissatisfied.

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Idea Cellular customer support has been notified about the posted complaint.

Jul 13, 2015

Updated by Pawan Sikarwar My contact no.[protected]

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Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We regret the internet speed trouble that you are facing. We'll get it checked and contact u with an update. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We wish to inform you that your complaint for GPRS has been resolved to your satisfaction. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular