[Resolved]  Idea Cellular — 4g advertising as a fault statement

Address:Nizamabad, Andhra Pradesh
Website:Idea.cellular

Hello sir i am here today to complaint you about the internet connection which i am using since 1 week i have made an recharge of rs 398 of plan constitutes daily 1.4 gb data with unlimited calls of 4g speed but i am unable to meet 4g network the signal was continuously changing it's frequency from 2g to 3g and 4g. I. E h+ e and 4g.. My question is here about why you make false statement that you are providing 4g service and making us fool by providing 3g or lower than it's speed i continuously made contact with your customer care representative but no use at all... Finally i would like to say a waste network which i have ever seen in my life also i am going to change all my family idea networks to better than u r network..
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Jun 14, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, we've raised the complaint for your network & data service concern under reference number[protected] and you shall hear on the same till 18/05/2018.

Regards,
Lavina
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