Idea Cellular — 4G

Address:Hyderabad, Andhra Pradesh, 500089
Website:Idea cellular

When I got new sim as per idea 4g pre book offer, I was enrolled for it 4G. I got 4G confirmation in message, but I got connecting problem. When I called customer centre no one addressed the issue. I'm using iPhone for 7 years now, I never got such issue with any network. This is the first time I'm facing network issue with idea. My data service and roaming was active. But when I'm trying in browser it's saying, there is no active data pack activated or subscribed. Please address my issue. And give me my data back.
Thank you.

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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

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