[Resolved] Idea Cellular — 4g idea service is not working in pune city

Ankits27

from Pune, Maharashtra

Address:

Wakad, Kaspatewasti, Hinjewadi, 411057

Hi team, i am using idea sim from last 5 years but from couple of months facing problem where unable to make call anyone sometime. Call is getting disconnected during talking. At home also n/w is slow. Bad 4g services - internet is too much time.

Looks like we are cheated by idea company in name of 4g service.

We have paid already for 3 months plan facing this challenge then what to do.

Attaching the snapshot at home or office.

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Jan 22, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, your concern has been raised under SR:[protected] and is in progress. The expected closure date for the complaint is 23/Dec/2019. We will get back to you at the earliest.

Regards,
Prajakta