[Resolved] Idea Cellular — 4g sim card not activated after 8 days of purchase | |||
I purchased idea 4g sim card of no [protected] (For rs 250 with a plan for 1 month) on 19th oct 2018. This have not activated yet despite of aadhar verification. The person named sandip from idea official store at raj heights, seven hill aurangabad, maharashtra giving me non sense reasons and not co operating me. When contacted to customer care they told ur sim card is activated but not recharged from store from where u bought. I think this person sandip using customers money for personal work. I heard lot of complaints against him.. So plz resolve my issue.. Was this information helpful? | |||
Nov 30, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update. Regards, Varsha | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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So my request to Idea is why he (Idea personnel Sandip) took 10 days to recharge. Give me clarification..