[Resolved]  Idea Cellular — 4G upgrade pending

I have purchased a 4G upgrade SIM for my existing idea no. [protected]. It's been 4 days, the 4G sim remains unactivated.
I'm unable to send or receive any calls/SMS. Too much inconvenience.

Following details are mentioned on new 4G sim packet:
HLR:02
SIM:[protected]
IMSI: [protected]
Pkd on: 05 Dec 2016
Type: 4G upgrade SIM

You may reach out to me on my alternate no. [protected].

Kindly activate the sim at the earliest.
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Aug 17, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We would like to inform you that as checked, your Idea number is active now from our end. For further assistance dial 12345 or 198.

Regards,
Sneha.
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