Idea Cellular — [protected]

Address:Pune, Maharashtra

i requested for 1 GB additional 3G data in-between the billing cycle for my post paid because my free data of 750MB was finished in-between. But instead of top-up there was same issue in system and it charged me for free 750 MB data and additional 80 rupees for using more than 750 MB and again 80 rupees for activating 1GB data in between the billing cycle. Even all outgoing call, SMS and data were stopped by idea for four days and forced me to pay some amount after paying 500 it got activate again. Every month i get bill around 350, but this month got 1600 rupee bill.
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges are levied correctly in your bill towards GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Friends, Please don't choice idea cellular and datacard. They are cheater after two or three months they will added unknow charges and say they are correct and force you to pay bill by disconnecting what ever they are charging. So never go with idea, i use Airtel and they are always good in service and billing.


Dear Idea Team,


Please find the attached screen shot, i had cleared my bills of rupee 1628. You cheater refused to disconnect the service and forceing to pay unwanted bills, I hope now you can disconnect Whatever you do, I won’t mind but should not receive any unwanted bills like saying pro rate basis charges etc. or some stupid policy which your company use to cheat the customer and earn money which they are earning by theirs hard work. Please stop my services and billing immediately.

My attached screen shot will show you, how much bill I use to get ever month before and what is the bill this month. I activated 1GB 3G for 250 rupee for topup. But never thinked idea company is a cheats and theirs stupid charging policy. I am happy with my alternate Airtel number, which i using for 10year and never faced any issue or called customer care for an issue.


My plan was Rs.299 and activated 1 GB 3G data for Rs.250. So including tax etc bill should be Rs.650. But you cheated me Rs.1000 and saying its correctly charged.

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