My number: [protected]
I had purchased an idea sim last few year ago, i was regularly using the number. After that, i went out side of india (Saudi arabia), and since it was roaming i couldn't receive the calls or making calls but i used to send and receive messages.in fact, i had recharged for some amount regularly.
Unfortunately, since last week[protected] my sim is deactivated and no prior information was given before disconnection. Now when i contacted the customer care, they told that my sim is deactivated because of the inactive state. But before the week i send 2 outgoing messages to india and moreover, i have rs.150+ balance in it. So how could they deactivate my sim? This was really disgusting. Since i was not given any information or reason for the deactivation.
Well, i feel that this step taken by the idea is the wrong because they won't give me prior information about deactivation and now not even able to reactivate my current sim card.
Asper idea customer representative they can provide for me a new sim card but in india. So i have to go back india to collect the sim card. Isn't this something crazy?
I don't have any working alternative number. So if idea cellular likes to contact me please contact through my email id: [protected]@gmail.com
By the way, the sim card was recently registered with finger print with one of my family numbers. Was this information helpful? | 
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