[Resolved] Idea Cellular — [protected]

Shakil Holiya

from Vadodara, Gujarat

Address:

Vadodara, Gujarat, 390001

Dear Sir/ Mam, I have already inform you to billing complaint of mobile no [protected] .the bill of call on 23-AUG-2016 amount of rs. 1269 and call time 140:12 minutes continuously on 055365 without any interruption. how it could be possible to talk a person more than 2.5 hours without breaking the connection. if you have a solution for this bill related problem so please resolve it and remove the bill amount of VAS services for above mentioned dates and calls I hope favorable response from your side otherwise i will go to consumer forum for the same.

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Oct 17, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2016

Idea Cellular Customer Care's response Hi Shakil,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Regards,
Paras

Verified Support

Sep 16, 2016

Idea Cellular Customer Care's response Hi Shakil,

We tried calling you on your given number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Regards,
Paras