Idea Cellular — about Billing discrepancy.....

Address:Solapur, Maharashtra

Resp Sir/Madam, Myself Dr.Kamalkishor B.Kale we had subscribed 299 rs.privilege pack for our Swarali Printing Press's corporate account but one of our participant ([protected]) got activated with 149 rs.pack by idea cellular's mistake and now charged for data usage as we had still not received the printing bill from last three months so we were unfamiliar with the mistake. So we'd made the call in idea compaint facility as well as visited my idea office in Solapur and requested for correction but they are not responding for our request and now they are going to restrict the services for above mentioned number, we'd also tried to register the compaint by e-mail so please help me. Sir I am using the same number from at least last 5-6 years so all my personal and as well as professional collogues have same number if company will restrict services for this number I'll get much financial loss so please help in this concern...
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to affirm that your for billing dispute has already been initiated by us under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 7th June2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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