Address: | Alwar, Rajasthan, 301019 | Website: | Idea |
Dear Sir,
I wish to register my complaint against the irritating behavior of the Idea showroom staff @ Ansh Communications, Shop No 10-11, Kasana Market, Mansa Chowk, Bhiwadi “.
On 4th, april 2017, I had approached the Idea showroom for converting my ideaa sim from postpaid to prepaid number. I had clearly told the executive to convert my sim postpaid to prepaid. I have been using the SIM for last 5 Years, it was postpaid and then I want changed it into prepaid and presently am using the postpaid sim. But after the above said that the internet not working properly, executive told my lie that internet not working. i have see that internet is working properly. finally we catch the lie of guy. finally he say that postpaid to prepaid no. not possible. he abused us continue say that here is mai nhi karoonga jo krna hai karle.
This was the clear mistake of the showroom people who had make us foolish, he was shouted and used abusing words against me and informed that he is not responsible for the issue and continue abusing us, and during this period of time I am facing first time this type of irritating behavior from an authorized centre of Idea cellular.
Please clarify the issue about that guy Pawan.
Due this poor customer service, I am breaking my five year last relationship with Idea and I will be available @[protected]
Rgds
Birender Singh
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