[Resolved]  Idea Cellular — About mydala powered by idea deducted wrongly

Address:	Ahmedabad, Gujarat, 3
Website:	www.ideacellular.com

My account was deducted with an amount of Rs. 29/- for the activation of my dala deal on 03.06.2017. I got a text at 09:53 AM from Idea that Rs. 29/- has been deducted for downloading my dala powered deal from my dala.
I did not know about my dala application, and I didn't know about it's downloading.
Then I search for my dala i got to know that it is an app. I didn't download this named my dala app and without visiting the particular site.I have full proofs with guaranty to prove it that I didn't download this my dala app and I challeng to you I can prove it with whole proofs of it.I have all the call recordes that what is told me about this matter.
When i contacted customer care, they are repeating only one line like that I might have downloaded this my dala app that is shown by our computer screen because of which the amount has been deducted.
I dont understand that how can i download a deal without even visiting the site or app of my dala or idea, if I download ed this app why charges is deducted from my idea phone num I have dual sim so one way possible that it is deduct from my vodafon num also.
Any app they are chargable first ask for do it or NO they are not deduct directly without any ask and coformation, further in every app or every site before activating anything the site ask for the number to be entered manually for which i want to activate the deal, how can it automatically gets activated and amount has been deducted. This is worgly deduction by idea company and if you are not solved then I will go to the consumer because is a cyber crime.
I want my money back that deducted by you 29 ru.