Idea Cellular — About not telling before deducing amount from my account
D
daminee
from Nagpur, Maharashtra
Address:
Ahmednagar, Maharashtra
Company deduced amount from my account as I exceeded to 100 sms limit.
As company is deducing money you should inform it to customer that you have finished your 100 sms's and we are deducing money. These is not fair. When you are deducing money 1st you should give warning to customer. It seems like you people are just waiting for deduction.
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We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number for further assistance. You can also visit our website, www.ideacellular.com or call 121.
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Customer Care, Idea Cellular