[Resolved]  Idea Cellular — about postpaid bill generation

Address:New Delhi, Delhi, 110059

I bought a idea post paid no.[protected] but i haven't used for the past 4, 5 months so the customer care told me that i[censored] want to close this no. U have to pay all the due, and i did the same n hoping that no more tension now but after full payment my bill still coming n it's around 608 rs n they told me again to do the same thing as they told me earlier. Now service centre told me that u havent paid full amount, i paid 532 instead of 552 but customer care executive told me the 532 and why i only paid 532 if i want close this # forever but they said at that time system shows 532 but now it shows 552 how it can be possible, i never seen this kind of service till now,, idea sucks,, i want close this no. And i am going to pay this # again.
Was this information helpful?
No (0)
Yes (0)
Nov 3, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Idea Cellular Customer Care's response
Dear Customer,

We request provide your alternative number to assist you.

Regards,
Lakshmi.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information