[Resolved] Idea Cellular — about receiving flash message

Misbun

from Balotra, Rajasthan

Address:

304001

I am receiving clash 0 message in every 5 min on my idea no [protected] and it close my all application who i used and if i want to try to cal complained helpline 198 it was never connected. I use first time idea but i really think it was my biggest mistake and it's network signal and data connection was lost any time and it's data speed is so slow i can not enjoy online video and other thing and most important thing is i i never complaint it's because it's complain help line is never connected
My alternate no is [protected]

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Sep 24, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We request you to send a SMS as STOP to 593350 to stop the flash SMS or else you can refer the below given steps to stop the flash service manually from your handset.Refer to the below given steps to deactivate the Flash SMS:-- Go to your handset SIM Toolkit
- Click on Idea Flash option
- Tap on Activation
- Click on Deactivate

Regards,
Prajakta

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Comments

Nani 6699

from Guntur, Andhra Pradesh

Please provide good signal strength through arranging a idea tower near our village valluru, ongole, prakasam dt.
Its a matter about thousands of students problem in availing strength of idea signals
We all will be feel happies as an idea cellular consumer thank u

Idea Cellular Customer Care's response, Aug 24, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. Kindly share your idea contact number in which the issue is persisting in order to assist you further.

Regards,
Prajakta