[Resolved] Idea Cellular — activation of my idea postpaid no. [protected] | |||
Activate my postpaid no.[protected] Myself Amit verma, approx 3 years ago i converted my SIM from idea prepaid to Idea postpaid and taken a additional postpaid no. [protected] for my home, my residence is in C-3 Block, Janakpuri, New Delhi-58, Till deactivation of my idea no. [protected] I launch complaints many time for network issue in my residence area and when i send msg for porting my number than every time your customer care person gave us a assurance for improving network signals in this area, I paid regularly my bills without using net data and free calls. But no improvement of signals in my residential area.Then i was launch complaint for network issue, then your customer care person said that in this area they can't improve network signals for uncertain time due to some technical issue. In frustration with your services my wife broken sim of no. [protected]. Than i request at your customer care from my idea no.[protected] for deactivate my alternate mobile number [protected] urgently . If you check last 1 year net data use and call details till before number deactivation then u agreed that i donate you every month bill amount for your very bad service and network in my area. After one month when I got the bill of mobile no.[protected] then i request again to your customer care for deactivate my no.[protected] and i refused to pay of that month bill, but 2nd month i got 2 month charge bill. I can't pay these 2 months bill for your deficiency in services. I regularly paid my another idea no. [protected] bill without any delay because mainly i use this number in my office area so i can use it. But today I got a message " Dear Customer, your request for barring on mob. no. [protected] has been processed successfully through communication ID C[protected]." But I never say for barring my no. [protected]. Kindly activated my idea no. [protected] as soon as possible. Feb-2019 month bill pending of this no. Was this information helpful? | |||
Mar 27, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 24, 2019 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your appropriate alternate contact number to assist you further. Regards, Prajakta Verified Support Feb 24, 2019 Idea Cellular Customer Care's response Dear Customer, As per recent communication, the bill has been generated as per usage charges and plan rental also we would like to inform you that your previous bill dues has been carried forward in your current bill. We would request you to clear your outstanding dues. Regards, Prajakta | |||
Add a Comment | |||
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment