[Resolved]  Idea Cellular — activation o[censored]nsubscribed services/plan without my consent

Address:411027
Website:www.ideacellular.com

Without my consent, idea had subscribed my mobile number for ‘globocomm-bollymix’ services and internet services (2g, 3g, 4g). My 199 tariff plan is subscribed only for calls pack. I have never requested to subscribe my mobile number for ‘globocomm-bollymix’ or internet services from my mobile number or email or call or website? Without prior confirmation thru sms/email how can idea register/subscribe me for this unwanted service and charge me 150 rs for ‘globocomm-bollymix'even for a day, and rs.145.280/- for 'internet' saying 10gb data free on 4g ad fluctuating to 3g/2g and charging me rs.145.280/- for 207618 kb even though i have not subscribe for any internet packs. I am totally disappointed with your hidden services charging me extra for june annd july 2017. Please correct the bill for this and last month, then only i am going to make bill payment after correction. I have subscribed for pure call pack (199rs) no internet data pack. Please resolve the problem asap.
I am not going to pay the ‘globocomm-bollymix' and internet services you have charged me for.
Meeta chhablani please understand my problem you just can't give invalied, irrelevant answers, solutions and saying again and again to write email to [protected]@idea. Adityabirla.com or contact 198/12345. We tried these things long time ago, so only complaining as it is still not resloved. As you don't understand our issue so please pass our complain to your manager for resolution.
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Aug 24, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
Idea Cellular Customer Care's response
Dear Customer,

Please accept our apologies for the inconvenience caused to you and delay in response.We request you to share idea number where the problem persist with suitable sate/time to call you.You may write back to us at social media or [protected]@idea.adityabirla.com for assistance. Please contact 198/12345 for further services and complaints if any.

Regards,
Meeta.
Complaint comments 

Comments

Meeta U have read my complain. Please read it again with PATIENCE. You have only ONE answer for all queries, You are just copy pasting it without reading or understanding it. I am repeatedly saying
Meeta chhablani please understand my problem you just can't give invalid, irrelevant answers, solutions and saying again and again to write email to [protected]@idea.adityabirla.com or contact 198/12345. We tried these things long time ago, so only complaining as it is still not resloved. As you DON'T UNDERSTAND our issue so please pass our complain to your MANAGER for resolution.

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