[Resolved] Idea Cellular — Activation o[censored]seless VAT services without information to users

Sudesh Gawas

from Yaval, Maharashtra

Address:

North Goa, Goa, 403405

Useless VAT services are being activated on my number without my intimation and deduction of money for this useless services.
I tried to call customer care but no body bother to receive calls. now I am fade up with idea service and wanted to disconnect idea connection and I will move to customer forum with this issue.

Was this information helpful?

No (0)

Yes (0)

Aug 28, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

Idea Cellular Customer Care's response Hello,

Please accept our apologies for the inconvenience caused to you and delay in response. We would inform that VAS is been activated from your number. Please type STOP and send to 155223 to deactivate the services.You may write back to us at social media or [protected]@idea.adityabirla.com for assistance. Please contact 198/12345 for further services and complaints if any.

Regards,
Meeta.