[Resolved]  Idea Cellular — activation of vas service without any confirmation

Address:Nashik, Maharashtra, 422010

My idea no is [protected]. I got vas service confirmation sms from idea cellular. They activated vas service without any request massage. When i called to idea customer service center the officer told me you did activation by using a link as i know i never requested like this any services or i didn't open any link for activation. I request them to refund my money he directly refused by saying sorry we can not.. I want to rise a complaint against idea cellular cop.
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Nov 1, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
Idea Cellular Customer Care's response
Hi,

Vas service is active on your number, to deactivate vas sms STOP to 155223.

Regards,
Simranjeet Arora.
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