[Resolved]  Idea Cellular — after converting postpaid to prepaid, balance is not refunded yet

Service Request number C[protected]

I changed my postpaid plan to prepaid plan long time back, and I was suppose to get my balance as refund from idea. After many request in customer care center and email, I didnt received updates about my balance refund yet. Its been more than 6 months. As they are not updating my new address and sending cheque on old address. tried of following up for my problem with idea.