[Resolved] Idea Cellular — after mnp bill collection with unauthorised charge

Dipak Rupani

from Surat, Gujarat

Address:

Anand, Gujarat, 388001

Hello, i have used idea number before porting, i pay my last bill and additional amount of 260 as par my usage, after a month, idea send me a bill with remaining amount of 588, when i was ask to customer care they should talk with very rude and told me that your number was closed now, when i was paid my monthly rental as per company policy, whenever i want to move that's my choice, idea says when mnp was processed your all benefits are laps?? Is this #,. Very pathetic service of idea,.

Now days my current network operator was calling me behalf of idea.
Is that possible

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Mar 23, 2018

Complaint marked as Resolved

Mo no is 9586120401

Idea Cellular customer support has been notified about the posted complaint.

Mar 23, 2018

Updated by Dipak Rupani Without any resolution how could you close my complaints

Mar 23, 2018

Updated by Dipak Rupani I have received mail from your adv lok Adalat notice

Mar 23, 2018

Updated by Dipak Rupani You have mantaly harrass the customer

Verified Support

Mar 24, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. As per our record, the bill has been generated accordingly as per your plan, pack and usage charges on proration basis. Also, we would like to inform you that the bill is generated till the date of disconnection of your account. Hence, we request you to kindly clear all your dues to avoid the inconvenience. However, kindly share us the customer executive name & number for further improvement of our services.

Regards,
Lavina