[Resolved] Idea Cellular — after requesting port, offered me special recharge and no benefits has been given after recharge | |
Hi, I requested for port on my idea number [protected], immediately, idea executive called me and offered rs 404 recharge, giving 1gb/day and unlimited local + std for 84 days. Sr no for this special recharge is st[protected]. After recharging rs. 404, i didn't get the benefits that idea promised, instead i got 5gb limited data and unlimited calling for just 50 days. I reached to idea customer care, first they took complaint[protected] but after some time when i called again, they refused to give the promised offer and didnt refunded money. I also mailed idea ([protected]@idea. Adityabirla.com) but no response, please help me. Thanks & regards, Pavan khachane Was this information helpful? | |
Oct 22, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 21, 2017 Idea Cellular Customer Care's response Dear Customer, As per our telecon, your concern has been initiated by us under ref. no.[protected] & you shall hear on the same at the earliest. Regards, Lakshmi. | |
 2 Comments | |
Comments
I am not requested Bluelima service but idea cellular company activate Bluelima service without my permission and charged Rs 5 per day my Rs 20 charged still
Idea Cellular Customer Care's response, Sep 21, 2017
Verified Support
Dear Customer,
We request you to share your Idea contact number to assist you.
Regards,
Lakshmi.
We request you to share your Idea contact number to assist you.
Regards,
Lakshmi.
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As checked there is no such recharge found in your account. We request you to contact your respective bank for the same.
Regards,
Lakshmi.