[Resolved] Idea Cellular — Again and again fooling me | |||||
I kanwarjit singh mobile number [protected]. Was promised for waiver of 150 inr approximately 10 days before. Because i complained at this website. Still i am waiting for my money back so that i can pay my bill before last date which is 20th november 2016. I recieved a call and he was higher officer of idea and he promised for waiver within 24 hours. What is this i am asking.. I don't need idea. I want to choose another company. But idea company every time make my bill and make me fool.. This time they gone too far. Was this information helpful? | |||||
Dec 20, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Nov 16, 2016 Parmar Bharatsinh's response SMS NAHI JARHA Verified Support Nov 16, 2016 Idea Cellular Customer Care's response Hi kanwarjit, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Regards, Esther Verified Support Nov 17, 2016 Idea Cellular Customer Care's response Hi Kanwarjit, As per your telecon with our customer service associate on 17th November 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Regards, Paras Verified Support Nov 19, 2016 Idea Cellular Customer Care's response Hi Kanwarjit, As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Yogesh | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Regards,
Esther