[Resolved]  Idea Cellular — always balance deduction in idea

Address:Jhajjar, Haryana, 124507

Whenever i recharge my idea number they deduct my balance balance and start va's service. I complaint many time but customer care say you subscribe this service through internet. But i don't. And i always de activate this service but next time i recharge they deduct my balance. Last time 60 rupe deduct. I want my all money back and also want to port my number
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Sep 20, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2017
Idea Cellular Customer Care's response
Hi Suraj,

As checked, vas service is active in your number, to deactivate sms STOP to 155223.

Regards,
Simranjeet Arora.
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