[Resolved] Idea Cellular — amount deducted but recharge not received

[Resolved] Idea Cellular — amount deducted but recharge not received

P pradeep upadhayay from Delhi, Delhi

Today, i did recharge rs 250/ - amount deducted from my account but recharge not received. It happened 3-4 time. Many customers are facing like this problems. If they cannot handle or resolve these irritating issues, sell out the company to any responsible person. Maximum executive guy are useless who do not gives proper response. Your site has no attractive and useful offers. You are running to provide internet offers with combo. Kindly resolve the issues. Was this information helpful? No (0) Yes (0)
Oct 8, 2018 Complaint marked as Resolved Company refunded my deducted amount. Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 06, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further. Also, requesting you to help us with the respective customer care executive name & number with whom you've communicated for the same. Regards, Lakshmi Oct 06, 2018 Updated by pradeep upadhayay I don't received amount on my father's number [protected]. Recharge was done on 5 September 2018, 5:55pm. you can contact me on my number [protected]. I have no idea about communicated customer care executive name and number. Verified Support Oct 08, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further. Regards, Lakshmi
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