Idea Cellular — Amount Deduction of Rs. 132 with out notification | |||
Deducted from my main balance due to excess usage when i using already activated Data pack, but when my actual pack is going to expire there will be a notification comes to remind to continue or quit. It was not happen with me, i mean there is no remainder or notification sent when it was eating my actual balance. (i also confirmed with Idea Customer care guys with call recording) So requesting to refund as the amount Rs. 132. My Idea number: [protected] Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We wish to affirm that your complaint for wrong charging has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular