[Resolved] Idea Cellular — amt deduction without subscribing | |
I have idea sim insertd into a nrml phone without tch scrn. Its a keypd mob ph how cn i use wap service in dat. 3times 3 rs 8 rs 8rs have been debiting frm main balance.. This is really horrible cos i dnt hv time to recv calls on dat ph y will i subscribe to ur unwntd wap services.. Refund bck my money immeditaly. I get msg frm 51988.. I keep balance in sim fr emergency calls u ppl keep debited unnesarily without consent. Who has given u permision. Did i ask u dat i want wap services. U ppl try to make money. Refund money bck.. Was this information helpful? | |
Feb 11, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 11, 2020 Idea Cellular Customer Care's response Dear Customer, As per our communication, we've informed you that the mentioned number has been charged accordingly as per the standard charges. Hence, we express our inability to refund the charged amount. For further assistance, kindly contact us on 12345 or 198. Regards, Prajakta | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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