[Resolved]  Idea Cellular — An ultimatum of 48 hours to submit proof!!

Address:	Jalandhar, Punjab, 144026
Website:	www.ideacellular.com

I am Paramjit Singh from Jalandhar, Punjab. Few days ago I port in to idea, mob no.[protected]. Today, I received an sms that "Dear Customer, your Idea connection will be deactivated within 48 hours as upon document verification..." . I called the cc and I was told that I have croosed the number of connections that a customer can take. I requested for 4-5 days to submit my proof as I don't have enough time to visit the centre as it is approximately 8-9 Kms away from my home but he denied. Some of the numbers that I know, are currently in use at my home. He refused to give me the info about other numbers that are currently active on my proof. I want to ask the idea company that how can a cellular company can dare to deactive a 12 years old mobile number by giving the ultimatum of 48 hours. You could have call me to ask about the day to submit proofs but it was not an sms that you sent, it was a threat to the customer. If a customer port in to your network by showing his faith in you then how could you threat your customer. It was really very shameful for you idea.
Paramjit
[protected]
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