[Resolved]  Idea Cellular / Andhra Pradesh — No bills dispatched

Address:

Hyderabad, Andhra Pradesh

On 12/26/2013 received a sms for an outstanding amout of 1081.53. Since then till date i.e. 01/13/2014 I havent received the clarification/details on this outstanding amount elegation. Since 12/26/2013 constant follow ups have not resulted in any help from customer care.
Today i.e. 1/13/2014, my outgoing, sms and internet connected has been barred !
This is the kind of service a so called 6 years old esteemed customer gets from IDEA.
Not only this -
Online portal is under maintenance from past 2 months. Neither I can view my bill nor I can pay the bill.
*147# is reflecting 0 amount due towards payment
Ebills are not despatched to my mail id

All I am getting is constant appologies for the inconvenience caused !
Neither I have any IDEA showroom close by nor I have time to visit in person So, finally today I've initiated the process to get an Airtel connection.