[Resolved] Idea Cellular — auto charges from 51998 | |||
I am receiving sms from 51998 idea cellular "customer, you have been charged rs. 5.00 and your current balance is 42.86." Till today 4-5 times they deducted inr.5.0 for marketing advertising. Please stop this nonsense immediately and payment all deducted amount till today. Was this information helpful? | |||
Mar 31, 2019 Complaint marked as Resolved Verified Support Feb 20, 2019 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we've informed you that you've been charged for WAP service for the given number. Hence, we request you to send a SMS as STOP to 593350 to stop the flash SMS or else you can refer the below given steps to stop the flash service manually from your handset. For any further assistance, kindly contact us on 12345 or 198. Refer to the below given steps to deactivate the Flash SMS:- - Go to your handset SIM Toolkit - Click on Idea Flash option - Tap on Activation - Click on Deactivate Regards, Lakshmi | |||
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