[Resolved]  Idea Cellular — automatic balance deduction

I have an idea card from last 6 years whose no. Is [protected]. I have recharged for the same of amount 230 on dated 8/8/2017 (Friday) but my balance is deducted automatically on the same day at evening of rps 150 against fashion word value added service activation which one not activated by me. I have called customer care but they are not entertain me for the issue. They are telling me the deducted amount will refund in 24 hrs but till i did not get the same. I have called for them continuously for two days.