[Resolved] Idea Cellular — automatic balance deduction without confirmation
M
Manish Churendra
from Gwalior, Madhya Pradesh
Address:
Bhopal, Madhya Pradesh, 462021
Website:
Nazara
My mo. No. Is [protected]. Today at 6.30 pm my 70 rs balance was deducted without my knowledge. Sms says animation was downloaded from nazara, but i have not downloaded any animation, i didn't even open any site. I talked to customer care 12345, but he didn't even try to listen my issue, he was forcing me to accept his opinion that i have downloaded that animation. I want my money back.
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Oct 5, 2017
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
Idea Cellular Customer Care's response Hi,
As checked, wap is downloaded on your number & accordingly amount is deducted.
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