[Resolved] Idea Cellular — automatic service activation without any prior confirmation. | |
Your faith subscription has been renewed @rs 5.00 /- valid for 1day. To unsubscribe sms stop to 155223. Click now http://bit.ly/2twuFJh your balance is rs.3.06/- Without knowing me, my balance is often cut off. I am sorry that idea, which is a very good company, has its network of such misbehavior as its customer. I have filed your complaint very often on your customer care 198, but still they have not refunded my full balance. I am an educated citizen, i know how mobile is used, what is the process of deactivation and refunding of balance, but if this incident happens with a person running a rickshaw, then does he have his balance refund? Can not handle me because he is an illiterate citizen and it is a curse for him. Now i want that whatever my balance of rs.15 has been deducted in the fraud services, please be pleased to return it completnow i want that whatever my balance of 15 में has been detected in the services of the extra money, pleased to return it completely. Was this information helpful? | |
Feb 5, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 20, 2017 Idea Cellular Customer Care's response Dear customer, As checked, you have raised the request post 24 hours of the deduction. Also, you've been charged while using WAP service. Hence, we express our inability to refund the same. Also, you can dial *121*46# or send and an SMS as STOP to 593350 to stop the flash SMS. For further assistance kindly contact us on 12345 or 198. Regards, Sneha | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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