[Resolved] Idea Cellular — automatic vas deduction by idea
P
Prathamesh Patki
from Mumbai, Maharashtra
Hi,
Yesterday twice and amount of Rs.35 each has been deducted from my balance by automatic activation of some VAS. The deduction was from some Mantra and Gamezone VAS. I am not interested in activating any VAS on my phone so please disable this facility for me.
Also I am requesting for a refund on Rs. 70/- that was deducted. My idea cell number is [protected].
Regards,
Prathamesh Patki
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Sep 11, 2017
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2017
Idea Cellular Customer Care's response Dear Customer,
Sorry for trouble caused to you. Request you to dial 155223 from your Idea number to deactivate the VAS.
For further assistance on your query, request you to call on 12345 or 198 from your Idea number.
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